Refund, Exchanges, Gifts, and Shipping Returns Policy

    At Fund Gyaan, we want our customers to have a seamless and satisfying shopping experience. We understand that sometimes situations may arise where you need to return or replace a product, seek a refund, or handle shipping concerns. This Refund, Exchange, Gift, and Shipping Return Policy outlines the terms and conditions for such scenarios.

    Refund and Exchange Policy

    Products Eligible for Refund or Exchange: You may request a refund or exchange for products purchased on Fund Gyaan under the following circumstances:

    • Defective or damaged product received.
    • Wrong product delivered.
    • Non-delivery of the product within the specified time frame.

    Refund and Exchange Process:

    • To request a refund or exchange, contact our customer support team at [email protected] within 7 Days from the date of product delivery.
    • Provide your order details, the reason for the refund/exchange request, and any supporting documentation, such as images of the damaged product.
    • Our customer support team will review your request and respond within a reasonable time frame.

    Refund and Exchange Approval and Process

    • If your refund or exchange request is approved, we’ll begin the process.
    • For refunds, the refund amount will be credited to the original payment method used during the purchase.
    • For exchange, we will arrange to send the replacement product to you.

    Gift Returns and Refunds

    1. Gift Returns: If you have received a gift from Fund Gyaan and wish to return it, you can follow the same return process mentioned above.
    2. Gift Refund: A gift refund will be issued to the original purchaser. If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

    Shipping Returns

    • Return Shipping Cost: If you are returning an Eligible Product due to an error on our part (defective, damaged, or incorrect product), Fund Gyaan will cover the return shipping cost. For other return reasons, the customer is responsible for the return shipping fee.
    • Return Address: Our customer support team will provide you with the return address and instructions upon approval of your return request.

    Non-Refundable Items

    Some items are non-returnable, including but not limited to downloadable digital products, e-books, and other non-tangible goods.

    Changes to the Returns Policy

    Fund Gyaan reserves the right to update or modify this Returns Policy at any time. Any changes will be effective upon posting on our website.

    Need help?

    If you have any questions or concerns regarding our refund, exchange, gift, and shipping return policies, please contact us at [email protected].

    By making a purchase with Fund Gyaan, you agree to be bound by this Return Policy. Thank you for choosing Fund Gyaan to meet your needs.